Shipping policy
How long does shipping take?
We estimate delivery times to be around 3-7 business days.
Which countries do you deliver to?
We have warehouses located in the United States, Japan, Europe, and China. If your delivery address is in a different country, please contact our customer service team to confirm inventory availability and shipping options.
What shipping methods do you use for deliveries?
We use a variety of shipping methods depending on the location of the warehouse. Our logistics partners include Amazon, UPS, and USPS, and we will choose the most suitable carrier for your order.
If I order multiple items, will they be delivered together?
We strive to deliver all your items at the same time, but in some cases, different products may be shipped separately. You will receive a shipment notification email once each item is on its way.
Can I change my delivery address after my order has been shipped?
Unfortunately, we cannot change the shipment once the product is en route.
What should I do if I receive a different product than what I ordered?
If you receive the wrong product, please contact our customer support team immediately via email or live chat at support@lampickhome.com.
We estimate delivery times to be around 3-7 business days.
Which countries do you deliver to?
We have warehouses located in the United States, Japan, Europe, and China. If your delivery address is in a different country, please contact our customer service team to confirm inventory availability and shipping options.
What shipping methods do you use for deliveries?
We use a variety of shipping methods depending on the location of the warehouse. Our logistics partners include Amazon, UPS, and USPS, and we will choose the most suitable carrier for your order.
If I order multiple items, will they be delivered together?
We strive to deliver all your items at the same time, but in some cases, different products may be shipped separately. You will receive a shipment notification email once each item is on its way.
Can I change my delivery address after my order has been shipped?
Unfortunately, we cannot change the shipment once the product is en route.
What should I do if I receive a different product than what I ordered?
If you receive the wrong product, please contact our customer support team immediately via email or live chat at support@lampickhome.com.